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Cogitate Inc Newsletters


Here you can find archives of our newsletters and other important information.

October 2017 Newsletter Bookmark

Good News For UtilAbility Users

We have been hard at work and are pleased to announce we will soon be releasing our new Service Tracker Pro module for use with UtilAbility. Even more good news is this new module will be available to our Software Support Subscribers at no extra cost!

Our Service Tracker Pro module will allow you to manage your Service Calls and Service Orders from within UtilAbility. We hope you find its new features extremely helpful in managing your day to day operations. Before you can use it, you will need to give each user Service Tracker Pro Rights within Security Maintenance to enable their access. Once you have access rights, you will be able to click on the new Service Tracker Pro menu item from the Main screen in UtilAbility. Service Tracker Pro will allow you to create and maintain Service Calls and Service Orders for your UtilAbility customers. You will be able to build, save and print custom lists of your items based on criteria you specify for each list. You can even email Service Calls and Service Orders as PDF forms to your workers that were assigned to them. Using a PDF viewer, they can update various fields within the PDF files; saving data such as work they performed or completion information, etc. They can email the modified PDF files back to you and once you receive them, you can even import the new information to automatically update your records.

Service Tracker Pro should be delivered to you automatically when you run Check for Updates sometime within the next several days. We encourage you to check it out when you get a chance and see if it is something you may want to use to help manage your Service Calls and Service Orders. Service Tracker Pro includes detailed help documentation, however; if you have additional questions, please contact our support staff for more information

 

Read Full October 2017 Newsletter

Good News For UtilAbility Users

We have been hard at work and are pleased to announce we will soon be releasing our new Service Tracker Pro module for use with UtilAbility. Even more good news is this new module will be available to our Software Support Subscribers at no extra cost!

Our Service Tracker Pro module will allow you to manage your Service Calls and Service Orders from within UtilAbility. We hope you find its new features extremely helpful in managing your day to day operations. Before you can use it, you will need to give each user Service Tracker Pro Rights within Security Maintenance to enable their access. Once you have access rights, you will be able to click on the new Service Tracker Pro menu item from the Main screen in UtilAbility. Service Tracker Pro will allow you to create and maintain Service Calls and Service Orders for your UtilAbility customers. You will be able to build, save and print custom lists of your items based on criteria you specify for each list. You can even email Service Calls and Service Orders as PDF forms to your workers that were assigned to them. Using a PDF viewer, they can update various fields within the PDF files; saving data such as work they performed or completion information, etc. They can email the modified PDF files back to you and once you receive them, you can even import the new information to automatically update your records.

Service Tracker Pro should be delivered to you automatically when you run Check for Updates sometime within the next several days. We encourage you to check it out when you get a chance and see if it is something you may want to use to help manage your Service Calls and Service Orders. Service Tracker Pro includes detailed help documentation, however; if you have additional questions, please contact our support staff for more information

 

Read Full October 2017 Newsletter

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